Terms of service

Terms of Service- byNuveila

Welcome to byNuveila. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Overview

This website is operated by byNuveila. Throughout the site, the terms “we”, “us”, and “our” refer to byNuveila.
By using our site or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced or linked.

These Terms apply to all users of the site.

2. Online Store Terms

By using our website, you confirm that:

  • You are at least the age of majority in your country, OR using the site with permission from a parent/guardian.

  • You will not use our products or website for any unlawful purpose.

  • You will not transmit any malicious code or harmful software.

A breach of these terms may result in the termination of your access.

3. Product Information

We do our best to display accurate colours, textures, and product descriptions.
However:

  • Colours of hijabs may vary slightly due to lighting, fabric dye batches, or screen settings.

  • All products are subject to availability.

  • Prices may change without notice.

We reserve the right to limit quantities or discontinue any product at any time.

4. Accuracy of Billing & Account Information

You agree to provide accurate and complete information for all purchases.
We reserve the right to refuse any order and may:

  • Cancel or limit quantities

  • Contact you for verification

  • Reject orders placed with incorrect or suspicious information

If you create an account, you are responsible for maintaining confidentiality of your login details.

5. Shipping & Delivery

Shipping times provided are estimates. Actual delivery may vary due to courier delays or unexpected circumstances.
byNuveila is not responsible for:

  • Incorrect addresses provided at checkout

  • Lost parcels caused by courier services

  • Delays outside our control

For more details, please see our Shipping Policy.

6. Returns & Refunds

Our Return & Refund Policy applies to all purchases.
By making a purchase, you agree to the conditions of that policy.

7. Pricing & Modifications

Prices for our products may change at any time without notice.
We reserve the right to modify or discontinue any service or product at any time.

We are not liable for any price changes, suspensions, or discontinuations.

8. Third-Party Tools & Links

Our site may use third-party tools or contain links to third-party websites.
We are not responsible for:

  • Their content

  • Their policies

  • Any issues arising from using their services

You use third-party services at your own risk.

9. User Comments, Feedback & Submissions

If you submit comments, photos, messages, or suggestions to us, you agree that we may use them for:

  • Marketing

  • Website improvements

  • Social media content

We are under no obligation to maintain comments in confidence, pay compensation, or respond.

We reserve the right to remove content that is offensive, unlawful, or violates our brand standards.

10. Prohibited Uses

You may not use the site or products to:

  • Violate any laws

  • Harass or discriminate

  • Spread malicious code

  • Collect personal information

  • Commit fraud

  • Interfere with website functionality

Violation may result in termination of access.

11. Disclaimer of Warranties

We do not guarantee that:

  • Our site will always be secure, error-free, or uninterrupted

  • All information is entirely accurate or up-to-date

You use our website at your own risk.

12. Limitation of Liability

byNuveila is not liable for any:

  • Direct, indirect, or consequential damages

  • Loss of profit

  • Loss of data

  • Issues arising from using our site or products

Except where prohibited by law.

13. Indemnification

You agree to indemnify and hold byNuveila harmless from any claims arising from your breach of these Terms or misuse of the site.

14. Governing Law

These Terms are governed by and interpreted according to the laws of the United Kingdom.

15. Changes to Terms of Service

We may update or change these Terms at any time.
It is your responsibility to review the Terms periodically.

Continued use of the site indicates acceptance of any updates.

16. Contact Information

Questions about the Terms of Service?

📧 support@bynuveila.com
We are always happy to help.